All of our products should arrive 2 to 8 days after shipping has occurred. Please allow additional time for shipping if you specify sizing, stone setting, or engraving options. We will notify you once your package has shipped and include a FedEx tracking number for your convenience. At the moment, we are only shipping to Wisconsin and Minnesota.
We currently offer free delivery to La Crosse (WI), Onalaska (WI), French Island (WI), and La Crescent (MN). We also offer free in-store or curbside pickup at our physical location at 429 Main St. in La Crosse, WI.
We do accept returns for refunds of the full price of the item(s) within 30 days of purchase as long as the items are still in brand-new, unworn condition. No return will be honored 30 days after the purchase date. If you had a ring sized and wish to return it, a sizing charge will be deducted from your refund. Any piece of jewelry that has been otherwise altered per the customer's requests (engraving, etc.) is non-returnable. Shipping is non-refundable.
In the event that an item purchased online is sold in store before it can be removed from the online inventory, we will contact you directly and either offer you a full refund on that item or work with you to obtain the same item if it is still available, or find an extremely similar one upon request. Shipping may be delayed if we cannot replace the product quickly due to distributor production time and COVID-19 delays/shutdowns. We will inform you of availability and possible delay estimates.